Application

Welcome

  • CallMe is an Online Complaints Management System to manage phone calls for PC related problems.
  • Various MIS reports can be generated from the database.
  • CallMe can be used to capture in-coming calls and get a ticket number.
  • It can assigne the complaint to engineer based on the location and type of problem.
  • Call can be closed by the User, Engineer or Customer Care Officer.
  • Follow up action in a variety of ways like call received date, call closed date etc.
  • Register calls and get a Tocken Number.
  • Complaint can be registered Online by the Customer or by Desk Officer over to the phone.
  • Allocation of the complaint based on the location and type of problem
  • Call can be closed by the User, Engineer or Desk Officer
  • Easily search engine to Status a calls
  • Follow up action in a variety of ways like call received date, call closed date etc
  • For any IT related issue call on FMS helpdesk +91 22 22793974 and +91 22 22793975